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    Needs Answer Fasts?

    1. How do I place a bid on The Mazad?

    Placing a bid is simple. Just log into your account, choose the item you want, and enter your bid amount. You’ll get real-time updates if someone outbids you. Stay sharp—timing matters!

    2. Can I return an item after winning the auction?

    Due to the nature of our auction model, all sales are final. However, if your item arrives damaged or significantly different from the description, we’ll work quickly to make it right.

    3. Are all products on The Mazad authentic?

    Yes—authenticity is our top priority. Every item goes through expert inspection before it’s listed or shipped. We stand behind every purchase with a 100% authenticity guarantee.

    4. How long does shipping take?

    Once your payment is confirmed, we typically ship within 1–2 business days. Delivery within Bahrain usually takes 1–3 days. For international orders, timelines may vary depending on location.

    5. What happens if I win but don’t complete the payment?

    Winning an auction means you’re committed to the purchase. If payment isn’t completed within the required time, your account may be restricted or suspended. Please bid responsibly.

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